The tablet has generated huge excitement among gadget geeks and internationally renowned columnists alike, who say the product could advance education in India and revolutionize the lives of the world’s poor. But it has been dogged by complaints about its performance and delivery delays.
DataWind, the company that designed the tablet, started selling it online on Dec. 14, next to the tablet’s slightly more expensive cousin, the UbiSlate7+. In less than a week 60,000 Aakash orders were placed, said Suneet Singh Tuli, the chief executive of DataWind, in an interview.
That is when DataWind stopped taking more orders for Aakash, and it won’t sell any more of the tablets, Mr. Tuli said. Instead, the Aakash is being revamped in response to user demands, he said.
Screenshot of the website that sold Aakash tablets.Aakash, originally designed for college and university students in India, wasfirst unveiled here in New Delhi in October with great fanfare. The Indian government said it had already ordered 100,000 tablets, which it would distribute at a subsidized price of $35 each, and 500 were given free to students invited to the launch event.
The news hasn’t all been good since then.
“Aakash looked like a decent device for students and early adopters of technology,” said Sandeep Budki the executive editor of The Mobile Indian, a Web site that reviews information technology products across India. But compared to similar products available in India, including Beetel’s “Magiq” tablet and the Reliance tablet, “the performance was sluggish,” Mr. Budki said.
Anecdotal feedback, through media reports from students and others about Aakash, led DataWind to believe it needed to add some upgrades, Mr. Tuli said. These include a faster processor, a longer lasting battery, GPRS, an option to add a SIM card and phone functionality.
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